Why Get Involved
Strong and vibrant communities are created when people get involved. Things can only be accomplished and growth can only happen when we make the investment.
Think of Dear Vivian as a modern day communications tool that enhances our ability to get involved in the community. Dear Vivian gives us an easy and convenient way to share our thoughts and ideas with decisions makers at local businesses and organizations. The more we participate, the greater the results we will see from our efforts. The ability to effect positive change has never been this easy.
Businesses and organizations need feedback in order to improve. The more they receive, the easier it is for them to anticipate our wants and needs as consumers. Without feedback, owners and managers can only guess what consumers really think about how well they are doing. Sharing how we feel is the best way for us to improve our own customer experience.
For Business
As you know, feedback is extremely important to your business or organization, yet difficult to obtain. With both positive and negative feedback, people are often reluctant to say something to you directly, but will offer feedback indirectly if given the opportunity. The better you know and understand your customers, the better you can meet their expectations and build loyalty. The strength of your business is directly related to the strength of the relationship you have with your customers.